MyRetirement FAQs

Version 13

    Find the answers to frequently asked questions.


    You are bound to have questions. If they are not answered below, please email the Community Manager at MyRetirementHelp@tiaa-cref.org with your question. By doing so, you will not only get the information you need, but you will also help lay the groundwork for a more robust FAQ section in the future.


    Also, make sure you check out Communities Help, which includes more information and tutorials about the TIAA-CREF communities in general.




    Q: What is MyRetirement?

     

    A: MyRetirement is the go-to online community for retirement planning and solutions for people who are 5-10 years from retirement or currently retired.

     

    At TIAA-CREF, we think of MyRetirement as your community, not ours. All discussions include members who are in the process of determining what retirement means for them.

     

    To help ensure that the site meets your needs, we encourage you to discuss useful features and share recommendations for improvement on the The specified item was not found. discussion forum. You can also send any suggestions you may have directly to the Community Manager. We hope you will frequently check the discussion forum and weigh in, as member feedback is a critical driver of future improvements to our community.

     

    Q: How do I register and login on MyRetirement?

     

    A: Registration and Login: Current MyRetirement members

    A:Registration and Log in: New members

     

    Q: If I’m able to see all content without logging in, why should I register for the communities?

     

    A: All of the content on the communities is available for you to see in a read-only state without logging in. This means you can see everything, but you cannot participate.

     

    As a registered user, you get additional access, including the ability to:

    • Start your own forum threads
    • Share your thoughts and opinions by replying to ongoing forum threads
    • Post comments to blogs
    • Vote and comment on polls
    • Engage with content and other community members by liking, sharing, bookmarking, following, etc.
    • Learn more about community members by browsing their profiles
    • Earn recognition through points and badges for your contributions on the communities


    Q: How do I choose a valid MyRetirement handle?

     

    A: Your handle will be used to identify you in your community profile and anywhere you post on the communities. You may create a handle that closely resembles your real name or one that reflects your retirement vision—the choice is yours.

     

    Q: How do I change my handle?


    A:Changing your handle


    Q: I share my email address with another person. Can we become members of the communities using the same email address?


    A: Each community member must have his/her own email address.


    Q: I have forgotten my password. How can I reset it?


    A:Resetting your password


    Q: The email address I used when signing up for the communities has changed. How can I update it?


    A:Updating your Personal Information


    Q: How do I fill out my profile?


    A:Filling out your profile


    Q: How do I upload a photo to my profile?


    A:Uploading and changing your photo avatar


    Q: How can I change my privacy settings?


    A:Changing your privacy settings


    Q: What are the Insights blog posts?


    A: The Insights are blog posts that focus on the latest trends, news, and retirement issues to better prepare you for the next phase of your life.


    Q: How can I view and comment on the Insights blog posts?


    A: If you would like to view all of the blog posts, regardless of topic, click on the Insights link in the top navigation. This will bring you to a comprehensive list of blog posts across multiple topics.

     

    read all insights.png


    To view blog posts related to a particular topic, click the Topics link in the top navigation or on the left side of the MyRetirement homepage. Then, choose the topic about which you would like to read, such as Money. You will be taken to an overview page that includes both discussion threads and blog posts related to that topic. To view the blog posts, click Get Insights.


    reading and commenting on blog posts.png

    At the bottom of the blog post, click Add a comment to share your opinion.

     

    comment on blog post.png

    Q: What are the Forums?

     

    A: The forums are discussions taking place between members of the community. Topics range from collecting Social Security to living abroad in retirement. These discussions allow you to ask a question, seek out suggestions or share experiences.


    Q: How can I view and participate in the Forum threads?


    A: If you would like to view all discussion threads, regardless of topic, click on the Forums link in the top navigation. This will bring you to a comprehensive list of forum threads across multiple topics. Participate in the discussions by clicking the Reply button in the lower right corner of the post.


    participating in all forums.png

    If you would like to view forum threads related to a particular topic, you can access them by clicking the Topics link in the top navigation or on the left side of the MyRetirement homepage. Then, choose the topic you would like to discuss, such as Money. You will be taken to an overview page that includes both discussion threads and blog posts related to that topic. To view the discussion threads, click Participate in Forums. Choose a category, such as Social Security, from the Category list on the left to further filter the threads.


    To start a forum thread, click Post to a Forum.


    read and post forums.png

    Q: How do I post my forum thread to a specific category?


    A: Choosing the appropriate category for your post helps to keep the community organized and facilitates future searching. Before posting your content, you will choose from a list of possible categories. Choose the best category for your post.


    categories.png

    Q: Can I delete or edit my post on a discussion thread or blog?


    A: Once you've posted to a discussion thread, you can edit or delete your post by clicking the Edit or Delete links in the bottom right corner of the post.


    The same is true when you have commented on a blog post.


    edit_delete post.png

    Q: How are the Featured Members chosen?


    A: The MyRetirement Community Manager chooses a member to feature based on his or her contributions on the community.

     

    Q. How do the points and badges work?


    A:Earning points and badges